Warning over dodgy roof repairmen

Stock image.
Stock image.

WA residents are being warned about roof repair conmen who have approached three customers, in one case taking $7000 for repair work that wasn’t carried out.

One person was approached at his home by three men in a white ute wearing fluoro shirts who told him that his roof and gutters needed urgent repairs.

The conmen pretended to carry out some work and charged $7000, but it was later discovered that they had damaged the roof instead of repairing it.

On another occasion a person in Cannington was approached by two men driving a red four-wheel-drive vehicle who claimed that they were roof tilers and said there was a hole in his roof that needed repairing.

One of the men went up on the roof and returned with a broken tile which the consumer believes was broken off by the conman.

The offer to fix the roof was declined, and the man fixed the broken tile himself.

A third report was received from a senior couple in Fremantle who were approached by roof coaters.

Commissioner for Consumer Protection Lanie Chopping said consumers should be aware of their right to a cooling off period when agreeing to buy services during an uninvited approach from a tradesperson.

“Under the Australian Consumer Law a cooling off period applies to unsolicited sales and means no money can change hands and no work be carried out for 10 business days, in which time the consumer can cancel the contract without penalty,” Ms Chopping said.

“Even if you have invited a tradesperson to your home to only provide a quote, the cooling off period still applies.

“We recommend that consumers get more than one quote for work around the home and check the credentials of the business before signing any contracts or handing over any money.

“Ask for references, inspect previous work and carry out an internet search of the business name to see if positive or negative comments arise.

“Conmen often operate door-to-door and can charge exorbitant rates for sub-standard work, if any work is carried out at all.”

Further information for home owners is available on the Building Commission website at.

Consumers who are approached by tradespeople offering their services door-to-door and wanting immediate payment or to carry out work straight away should report the details to Consumer Protection by email consumer@dmirs.wa.gov.au or phone 1300 30 40 54.