Murdoch station’s Barry always has a smile on his dial

Transdev employee Barry Thompson has been awarded the company's Gold Star Customer Service Award
Transdev employee Barry Thompson has been awarded the company's Gold Star Customer Service Award

MORE than 9000 people pass through Murdoch train station every weekday and Barry Thompson has made it his business to greet as many of those as he can.

Mr Thompson has spent the last eight months as a customer service officer at the station, assisting public transport users with their queries and ensuring buses are running on schedule.

He previously worked at the station’s newsagency for more than six years.

“A lot of people ask me if I’m the official ‘meeter and greeter’,” he said.

“I’m not. That’s not my title but I’ve made it my job to be so. It’s just the way I am.

“I try and catch everybody as they come in in the morning and say ‘good morning, have a good day’.

“Now they’re saying good morning to me before I get to say it them.”

Mr Thompson, of Success, has received more than 35 commendations from the public for his great work.

The praise earned him a nomination for Transdev’s 2016 National Golden Star Awards in the Passion category.

“The nomination was so unexpected really. I’m only doing a job but to get that sort of recognition is fantastic,” he said.

“I know that if I can put a smile on someone’s face I can change their whole day. So I try and be the reason someone smiles today.”