Community Connect Terms & Conditions

1.1 All advertising must be paid prior to paper deadlines except those with established credit accounts.
1.2 All clients with an established account must pay within the time specified on the Statement/Tax Invoice.
2.1 Community Connect contract is fixed for first 17 weeks and is then perpetual thereon after and subject to rate increase, point 2.2.
2.2 Community Newspaper Group Ltd reserves the right to increase the rate up to 7% without written authorisation from the advertiser or any of their agents or representatives. Any increase will be pre-forecast 30 days prior via email, note to accounts rendered, website, advertising in publications or other means deemed appropriate.
2.3 The publisher may, at any time, and without notice, cancel an advertising contract in respect of any advertisement not inserted by the publisher in which case the advertiser shall pay for all past insertions at the rate or prices applicable.
2.4 The publisher reserves the right to cancel any contract on which advertising is not inserted within one month of the date of the contract.
3.1 The publisher reserves the right in its absolute discretion:
(a) to alter any advertisement;
(b) to withhold any advertisement;
(c) to postpone or advance the day of insertion;
(d) to insert the advertisement in any position even though the position has been specially arranged or the position may be on the same page or next to that of a competitor’s advertisement.
(e) to alter any of the publications, publication names, cancel publications, combine publications, change distribution areas, publication layout or any other changes deemed necessary by Community Newspaper Group Ltd; any changes the publisher deems appropriate will be pre-forecast 30 days prior via email, note to accounts rendered, website, advertising in publications or other means deemed appropriate.
3.2 The publisher has the right to refuse to publish or republish any advertisement without giving any reason for that refusal.
3.3 No liability shall be incurred by the publisher by any reason of any or all of the following:
(a) Amendment to or error or inaccuracy in any advertisement;
(b) the partial or total omission of any advertisement;
(c) by reason of any delay or default;
(d) from any other cause whatsoever.
3.4 The publisher reserves the right to alter advertising copy with or without reference to advertisers, to ensure that the newspapers are not exposed to legal action defending publication of material prepared by other parties.
3.5 Advertisements which are considered to resemble editorial style will be subject to amendment or alteration without prior notice and must be clearly identified by using the word ‘advertisement’ above the copy headline.
3.6 Federal, State and Local Government election advertising must carry authorisation at the base of the advertisement and in the case of Federal election advertising the word “ADVERTISEMENT” at the top in 10 point type.
3.7 Advertising features may be published in conjunction with advertisers from time to time. All such features must carry the words “ADVERTISING FEATURE” in 10 point type at the top of the page.
No cancellation is permitted in the first 17 weeks of the Community Connect contract; cancellation of a Community Connect contract will be accepted after the expiry of the first 17 weeks with notification in writing thirty days prior to the relevant publication booking deadline for run of paper advertisements.
Production and placement claims must be made within seven days of publication. Account claims must be made within seven days of receipt of account.
Our publications are distributed via bulk drops, roll and throw and by area walkers; we cannot guarantee all will be distributed on the same day of publication together with and not excluding failed distribution. We do not guarantee that every household within the agreed distribution area will receive the publication, if at all. Reasons for non-distribution could include and are not limited to, weather conditions, right of access, Australia Post only and other contributing factors. Household delivery rates can be affected by unallocated areas. Any media mail will be collated with other media mail and distributed within the course of normal scheduled distributions. We will not be liable for any loss or damage caused by or contributed to by any delay, loss, omission, or misplacement of media mail during the delivery process. We do not give credit or refund for areas that may not receive delivery of either the publication or media mail or combination of both.
The Competition & Consumer Act prohibits false or misleading advertisements. Advertisers should refer to the Commission for Guidelines. Legal advice should be sought in case of doubt.
Advertisers are advised to submit to their legal advisers, advertisements relating to competitions which may infringe legislation such as the Lotteries Act and prospectuses relating to the issue of shares, debentures, etc. which must comply with the Corporations Law. Copy for advertisements which are subject to the Corporations Law must be accompanied by a certificate signed by two directors of the company advertising confirming that the advertisement complies with the Corporations Law.
9.1 Due to the Copyright Act 1968 advertisers are advised that the inclusion in advertisements of material (photographed, artist’s illustrations and text) taken from any article published in a newspaper, magazine, periodical or similar publication is strictly prohibited without the written consent of the owner of the copyright.
9.2 It is the advertiser’s responsibility to ensure that any material used in an advertisement is authorised for publication by the owner of the copyright to prevent the possibility of legal action being taken against the advertiser for any breach of the Copyright Act.
9.3 The acceptance of and publication of the advertisement or letter by the newspaper or publisher concerned is deemed to be consideration for the agreement to indemnify.
Advertisers and/or advertising agencies, by submitting or authorising material for publication by the publisher and inconsideration of
the publisher agreeing to publish the material:
(a) Indemnify the publisher, its servants and agents against all actions, proceedings, claims and demands arising out of or in
(b) connection with the publication of the material including, without limiting the generality of the foregoing, all actions, proceedings, claims and demands relating to defamation, malicious falsehood, breach or infringement of copyright, trade mark or design, breach of the Competition & Consumer Act, or breach of any other legal, equitable or statutory rights.
(c) Warrant that publication of the material will not give rise to any legal, equitable or statutory rights against the publisher and will not breach any laws or regulations including, without being limited, the proscriptions relating to advertising in the Competition & Consumer Act.
GST will be added to the net value of the invoice. The GST component does not count towards overall monetary order expenditure or rate card discount levels.
12.1 A Bronze, Silver, Gold & Diamond Membership Package must appear within the set publication(s) according to the contract. Multi package options are available to purchase to allow for extra newspapers. Newspapers can be changed on a bi-monthly basis only; any extra changes outside of this will attract a 15% admin fee.
12.2 Package sizes must reach the minimum weekly column centimetres and rate or weekly minimum spend requirement mentioned in this contract.
12.3 Preferred pages in print publications can be secured by paying an additional charge, equal to the surcharge amount calculated on the casual rate of that advert in the requested publication/s.
12.4 The 15% preferred page loading for features (within newspapers or Residential magazines only) can be secured to weekly, monthly or fortnightly features with the 15% loading applicable to each feature.
12.5 Clients are permitted to change their advertising copy for print and digital bi-monthly, therefore a maximum of 6 times annually.
12.6 Community Connect digital advertising will run weekly in conjunction with weekly printed advertisement, point 2.1.
This additional digital advertising charge will appear on top of the weekly press Community Connect print adverts in Community Newspaper Group. The initial set up of the digital advertisement and advertorial story will be charged to the client or may be waived at the discretion of Community Newspaper Group Ltd. One no charge change to the advert and advertorial story can occur to the digital advertising or advertorial story throughout each 12 month period. Further changes will incur fees per change.
12.7 Wherever possible Community News will place digital advertising in the preferred publication(s) nominated at signup or subsequently. Where this is not possible due to availability, Community News reserves the right to replace any planned digital advertising with the same in another digital masthead or with the equivalent value in alternative digital products.
12.8 For all digital advertising refer to

*NOTE: Monthly invoice will be based on the number of weeks or editions that month i.e. either 4 or 5 editions each month. The annual membership cost remains as stated on the membership form.