A well-earned win

Consumers’ Association of WA members Annie Smith, Sandra Brown, John Robertson andGenette Keating. Picture: Andrew Ritchie www.communitypix.com.au d417446
Consumers’ Association of WA members Annie Smith, Sandra Brown, John Robertson andGenette Keating. Picture: Andrew Ritchie www.communitypix.com.au d417446

The Consumers’ Association of WA (CAWA) won the Dick Fletcher Award at the 10th annual Consumer Protection Awards for its achievements, which have included securing a ban on unsafe children’s toys.

President Genette Keating, of Forrestdale, said the not-for-profit voluntary organisation run by consumers for consumers had achieved its results through hard work lobbying and making submissions to governments for almost 40 years.

‘We focus on a wide range of Western Australian and Australian issues that impact on people living in WA,’ she said. ‘We are a non-political organisation and we do not endorse or advertise commercial products or services.’

The group’s publication How to Whinge in the West provides consumers with advice on protecting their rights, and is available at libraries and the Citizen’s Advice Bureau.

Its members also serve on committees such as the Water Authority Advisory Committee, Consumers Advisory Committee and Keep Australia Beautiful Council.

Ms Keating said the group was happy to help people having difficulties resolving complaints and was always looking for new members.

– Get involved at face book.com/pages/Consumers-Association-of-WA-Inc or at consumers.asn.au