He called the seizure detecting dog a "pet"
A Maddington woman was appalled when she was asked by a Dome Gosnells employee to leave with her “pet” yesterday.
Katrina Kettley’s pet is actually an assistance dog called Lacey, who alerts her owner to seizures and responds to them.
Ms Kettley described Lacey as a “life saving medical tool”.
She said tried to explain the law to the employee and told them to call their head office.
“He still insisted I leave – to quote him ‘it doesn’t matter if it is the law, no pets’,” Ms Kettley said.
“I was angry and hurt about being asked to leave.
“I was confused as I’ve never known Dome to have anything but lovely staff and I didn’t understand why I was treated this way.
“I’m not a criminal, I’m just a normal person who happens to have a disability.”
Ms Kettley said she treats people with respect and just expects to get that back.
She said she is used to being questioned about Lacey as she is not a typical looking assistance dog.
“But her behaviour is the same as a guide dog,” Ms Kettley said.
“We all have the same standards.
“Normally people question, sometimes they are rude but normally they at least try to call the head office or look up the law.
“It was hard being dismissed, it didn’t matter what I said he just didn’t care. That’s tough.”
A spokesman for Dome said it is not the company’s policy.
“We welcome all official assistance dogs and even other dogs are welcome in our alfresco area,” he said.