BROOKLANDS Tavern manager Sam Drury says being personable and having a good team were key to receiving three nominations in the WA Hotel and Hospitality Awards for Excellence.
The tavern has been nominated for the TAB Hotel/PubTAB Venue Award, the Sporting Entertainment Venue Award and Sue Marlowe from the Tavern was nominated for the PubTAB Operator Award.
Ms Drury said it was a great reward for her team.
“It’s good for team building to discuss that they are doing a good job and to get nominated is a big deal,” she said.
She said the tavern always aimed to make the service at the restaurant and bar as personable as possible.
“We have quite a good staff base and you do get people coming in and you learn their name and what they do,” she said.
“It gives them a bit of extra incentive as you remember them.
“They feel a little bit more important and it is a little bit more personal.”
Ms Drury cited the pork belly dish on the main menu as one of the crowd favourites that always sold well.
AHA WA chief executive Bradley Woods said that the hospitality industry in Western Australia was going from strength to strength.
“Western Australia is fast becoming an international destination, praised for the incredible hospitality it has to offer,” he said.
“The venues and staff participating in these awards are evidence that the hotel and hospitality industry is keeping up with the pace and offering world class services for both locals and visitors.
“The AHA Awards for Excellence recognise hotels, bars, dining and entertainment venues, and employees who epitomise excellence within the hospitality industry.”
The award winners will be decided at the Lion Gala Ball on November 16 at Crown Perth.