SWIMMERS and fitness enthusiasts who attend Ballajura Aquatic Centre will need to head to other centres including Altone Park in Beechboro, during a three-week closure.
Due to a major failure with the main boiler pump, it will take three weeks to replace it with a new boiler.
The City of Swan notified residents and user groups on July 6 ahead of the closure, which started yesterday, but some users went to Ballajura for their 8am group fitness class and were notified of the closure two hours after the starting time.
Alexander Heights resident Roger Beckett, who attends group fitness classes at Ballajura, said he received a text message on July 6, so he went to Altone for his aerobic lesson instead.
“On Sunday, I rang the aquatic centre and was told that the centre would be closed until the July 29 at the earliest,” he said.
“It is a pretty amateur risk of communication with the people that use the centre.
“All of those people that normally go to aerobics first thing Monday morning would not know that there were no classes.”
Mr Beckett said the closure would affect a thousand of people, including schools.
City of Swan chief executive Mike Foley said the works were expected to take up to three weeks.
“In addition to notification through the City’s website and Facebook page, we directly contacted members and customers of the centre by SMS and email where contact details were available,” he said.
“We will continue to update members, customers and community members as more information becomes available.
“Members will be able to receive a credit of fees applicable to the closure period or additional time on their membership.”
Mr Foley said in June, the centre experienced heating issues due to a fault with the boiler’s pump.
“We understand this unexpected closure is an inconvenience to our users and we appreciate their patience at this time,” he said.
“We are doing our best to ensure all our users are contacted and redirected where possible to alternative facilities until the centre is reopened.”
Contact the centre on 9207 8666 or email email@example.com.