Grateful for assistance

Alex Palmer said he was waiting to withdraw money at an ATM when he saw a woman in front of him had dropped a small artificial flower.

After picking it up, the 87-year-old tripped and fell and about 10 people came to help.

‘When you’re in a shopping centre, everybody is busy and about their own business so I was absolutely surprised and thankful with how many people helped me after my fall.’

Murdoch University psychology professor Craig McGarty said that while busy shoppers often adopted tunnel vision, people who did not assist in an emergency were not necessarily unsympathetic.

‘People can be quite uncertain about how to react. What people tend to do is look around to see what other people are doing… and they’ll resolve to act similar.’