SWMPF’s My Service Passport system helping residents keep track of information


St Pat’s acting chief executive Michael Piu and Day Centre manager Traci Cascioli present passports to clients Mark Britt and David Walley. Picture: Arran Morton
St Pat’s acting chief executive Michael Piu and Day Centre manager Traci Cascioli present passports to clients Mark Britt and David Walley. Picture: Arran Morton

A NEW passport system is helping residents keep better track of important information when using local support services.

The South West Metropolitan Partnership Forum’s (SWMPF) Co-ordination of Wrap-Around Services working group created the My Service Passport after identifying a need to not only streamline the way local service pro-viders communicated with each other but also to allow the holder to keep all of their important information in a safe, easily accessible place.

St Patrick’s Community Support Centre acting chief executive Michael Piu said their staff could use the passport to see exactly what their client needed.

“Because many of our clients do not have anywhere to store things, keeping hold of important information can prove tricky,” he said.

“They may not be able to remember the name of a support worker they have been working with or a particular service they have been using.

“There has been much anticipation about this and it’s going to make things much less complicated for both clients and support workers.”

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