Luxuride: Harrisdale couple out of a car and $105,000 after consignment deal turns sour

Luxuride: Harrisdale couple out of a car and $105,000 after consignment deal turns sour

A CONSIGNMENT deal gone wrong has left Kalvin Chow and his wife Stephanie Soon without a car and $105,000 in debt.

The newlywed Harrisdale couple said they felt “betrayed” by their friend Nicolas Ngo, director of West Perth car dealership Luxuride, who allegedly had buyers lined up for their Mercedes-Benz ML63 in December but never came through on the deal.

Mr Chow is one of 15 people who went to Consumer Protection with the same complaints about Mr Ngo and his company, who allegedly owes the group almost $1 million.

Consumer Protection charged Mr Ngo in February for allegedly failing to comply with laws relating to selling vehicles on consignment and making false or misleading representations to vehicle owners.It is believed Mr Ngo left the country on April 14.

Mr Chow said he had consigned cars before and trusted his friend.

“(Mr Ngo) gave me a rough figure of how much I’d be getting (for the car) and to leave the car with him and once he sold it he would give me a call and go to the dealership and sign papers,” he said.

“I’ve done consignment before so I know what’s going on.

“In February he told me there was a serious buyer, we bounced back and forth over messages and he confirmed it was sold and I was pretty happy.

“A week later he messaged me again saying the finance fell through and since then he kept dragging on and telling me there was more interested parties and it just kept dragging week by week.”

Mr Chow said he “felt betrayed” by Mr Ngo.

“We were friends four months before I consigned my car to him and I even did a (Mercedes AMG) club event at his dealership,” he said.

He said he would never sell a car by consignment again.

“I would say that’s the last time for me,” he said.

“I would rather take more effort to sell privately instead.”

Kalvin Chow and Stephanie Soon’s Mercedes-Benz ML63.

The couple are still paying off their loan on the car and borrowing Mr Chow’s dad’s car.

Consumer Protection director of retail and services Lanie Chopping said more victims could still be out there.

“We’re concerned that there could be more people out there who may not be aware that they are victims,’ she said.

“The good news story is that there were 48 vehicles remaining in the premises yet to be sold.

“Of those we’ve organised for 46 vehicles to be returned to the rightful owners and we’re seeking the whereabouts of the other two owners so those vehicles can be returned.”

Contact Consumer Protection on 1300 304 054 or consumer@dmirs.wa.gov.au.

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