MORE redundancies are likely at one of the biggest employers in Midland as more office-based businesses make the switch to digital from manual.
Landgate chief executive Mike Bradford said there were 113 fewer employees in the head office this year.
“There are likely to be more severances, though we have not made any decisions on timing or numbers at this stage,” he said.
“Technology will continue to evolve, customer demands will continue to change; we have been open and upfront with our employees.”
He said the changes would continue as the State’s official office for land ownership registration and surveys adapted in an evolving sector.
Employees first heard about the need for changes to some business areas in February.
Several nearby cafe owners have noted an impact on their businesses, with fewer Landgate employees in the area using their services.
Mr Bradford said Landgate customers expected a more digital and automated operation.
“Digital disruption, as we see occurring across many industry sectors, is also changing the way Landgate must operate to meet the needs of Western Australians.
“We’re pleased that this has resulted in improved customer satisfaction rates, which have increased by nearly 10 per cent compared to last year.
“Some property transactions that once took up to seven days to process can now be completed in real time.”
Automated adaptations include electronic conveyancing and the registration of paper documents such as transfers of ownership and mortgages.
Mr Bradford said there had been no compulsory redundancies.
The Midland office currently employed 617 full-time employees and there have been no redundancies from the shop-front city office.