BURNS Beach Bed and Breakfast has been recognised for its outstanding customer satisfaction.
It was announced on April 10 as the Perth region winner at HotelsCombined’s inaugural Recognition of Excellence Awards for independent hotels in Australia.
Other Perth finalists were Manuel Towers in Shoalwater, Durack House Bed and Breakfast in Mt Lawley, Lazy River Boutique Bed and Breakfast in Pinjarra, and COMO The Treasury in the Perth CBD.
Data analysed included guest reviews, customer ratings, blogs, forums and social media posts.
Finalists and winners averaged 9.7 out of a possible 10 points compared to the industry standard of 7.2, placing them within the top three per cent of hotels worldwide.