AN Edgewater resident was disappointed to learn a National Broadband Network (NBN) node will be installed in front of her home, but NBN Co says it is council land.
Clare Johansen received a notice this month about NBN Co’s plan to install the node on the verge in front of her home, and said the box was a “monstrosity”.
“The proposed location is right in the middle of our lawn,” she said.
“We are very upset and angry about this.”
NBN Co spokeswoman Rebecca Papillo said the proposed site on Outlook Drive was on the City of Joondalup’s land.
“The position of nodes is determined carefully following our network design rules to allow the best possible internet and phone services to the surrounding community,” she said.
“In line with the Telecommunications Act 1997, we formally engage with the land owner (council) during the design phase and provide them formal notification of our intention to install infrastructure on their land.
“This provides the council with an opportunity to dispute the intended location; as the landowner, they are the only party able to formally object.
“However, as part of our commitment to community consultation, we drop flyers to local residents also.”
Ms Papillo said NBN formally notified the City on September 26 and the residents and businesses received a flyer in their letterbox in the week following that.
“We’ve been made aware of the concerns about the placement of node by an Edgewater resident,” she said.
“NBN is working with our construction partner to consider alternative locations.
“However, a relocation can only go ahead where all NBN design requirements can be met and the relocation allows the best possible outcome for network services.”
Mrs Johansen said if the node was installed two properties further west, opposite Stillwater Way and beside the back fence of a Lakehill Gardens home, it would not affect any residents.
Ms Papillo said the process of determining the position for a node looked at about 30 criteria relating to safety, design, network requirements and serviceability.
She said those included existing telecommunications infrastructure; property access and local government considerations; environmental conditions such as trees or other vegetation; and safety considerations such as maintaining sight lines for drivers.
“Generally speaking, the closer you are to a node, the faster the speeds you are able to get from your retail plan,” Ms Papillo said.Concerned about the lack of consultation, Mrs Johansen said she wanted NBN Co to work with residents to find a better solution.
“If it’s being rolled out in the northern suburbs, it could happen to anybody,” she said.