Legal Aid sets up virtual office in Joondalup

Citizens Advice Bureau volunteer Christine Mahoney uses technology to talk to Legal Aid lawyer Casey Johnston.
Citizens Advice Bureau volunteer Christine Mahoney uses technology to talk to Legal Aid lawyer Casey Johnston.

LEGAL Aid WA has set up a virtual office in Joondalup, using technology to help connect clients to lawyers.

The service at the Citizens Advice Bureau at 70 Davidson Terrace will provide face-to-face contact via computer for people who face barriers of remoteness, mobility, disability or safety concerns.

“Face-to-face legal advice helps to build trust and rapport, which has significant advantages in terms of successful legal outcomes,” managing solicitor of legal practice development Helen DeBrito said.

“We recognise that we need to find innovative ways to take the law to these hard-to-reach people.”

Attorney General John Quigley commended the network of virtual offices as the latest in a series of innovations launched by Legal Aid over the past 12 months.

“These virtual offices will go a long way to help break down the barriers for many West Australians, particularly those living in the regions, so they can access legal services and support in their communities,” he said.

Visit www.legalaid.wa.gov.au.

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