Broadband network spreads its services

Telstra’s Rebecca Dhu and Nicola Swarbrick with Steve McManus. Picture: Jon Hewson d416870
Telstra’s Rebecca Dhu and Nicola Swarbrick with Steve McManus. Picture: Jon Hewson d416870

Telstra area general manager Nicola Swarbrick said the Peel Region was the NBN capital of WA with Mandurah at the centre.

She said NBN now available in San Remo and Madora Bay opened up access to high speed broadband for more than 9000 families and businesses in the Mandurah/Peel region.

‘This is more than double the number in other NBN areas in WA,” she said.

Local Telstra technician Rebecca Dhu gets a thrill out of connecting locals to the next-generation in phone and internet services.

‘I’ve been a part of the Telstra team in Mandurah for more than three years and helped customers get online with the introduction of ADSL technology and now optic-fibre broadband,’ she said.

‘For some people the big lift in internet speeds is life changing.”

Mrs Swarbrick said Telstra was one of only a few service providers with skilled technicians who visited a customer’s home to set up NBN services ” most providers required customers to set up equipment like routers and phones themselves.

‘Once NBN Co has connected the fibre to the customer’s premises, Telstra will complete the installation at a follow-up appointment where one of our team will connect a customer’s Telstra services to the NBN,’ she said.

Ms Dhu said some people found the prospect of connecting up their devices such as a T-Box and T-Hub a bit daunting, did not have the time or wanted someone to do it for them.