Ancient Approach owner Shane Kelly said there was total confusion when works for a new roundabout resulted in both lanes being blocked off on Tuesday, September 10 for about four hours.
‘There were no detour signs and people were driving down the wrong side of Peelwood Parade,’ he said.
‘How someone did not get hurt is beyond me.’
Mr Kelly said his customers had to park a few hundred metres away from his business and walk in the rain.
‘There was a lack of communication between small business and the decision makers,’ he said.
‘They are creating another ‘us’ and ‘them’ situation.’
Halls Head Newsagency manager Sue Sanderson described the situation as ludicrous and feared the works would take longer than planned.
Farmer Jack’s manager Matt Milner said Tuesdays were the supermarket’s busiest week day, but it was very quiet last week because customers could not access the parking lot.
‘There should have been more consultation with business owners,’ he said.
‘Why can’t they do it (the roadworks) at night.’
A Mandurah City Council spokeswoman said once the council was notified of the access issues to the shopping centre last Tuesday, works were ordered to stop.
‘Before work started on the roundabout construction, letters and plans were sent to surrounding business owners and residents to notify them of the possible disruptions,’ she said.
‘Although signage was in place near the shopping centre during the works, council is working with the shopping centre to create more effective signage to help prevent any future access issues.
‘We’d like to thank people for their patience while travelling through this area and apologise for any inconvenience caused.’