City of Mandurah wins WA Housing Excellence Award

THE City of Mandurah has taken home the 2019 Local Government Best Practise Award at the Master Builders-Bankwest Housing Excellence Awards .

The award gives builders the opportunity to rate their experience with 30 local councils, including Mandurah, in the metropolitan area.

The criteria includes efficiency and responsiveness in dealing with building applications, demonstrating a first-class customer service culture, providing consistently reliable advice and information to their clients, providing a timely response to building and planning applications, helpful advice in response to enquiries and honest and open communication with clients.

The finalists, voted by Master Builders housing members across more than 4200 projects were the Cities of Cockburn, Mandurah, Rockingham and Wanneroo.

Mandurah was a first time winner.

The City of Wanneroo won in 2016 and 2017 and the City of Rockingham took out the award last year.