Consumer Protection receives complaints about Bali tickets bought on Facebook

Consumer Protection receives complaints about Bali tickets bought on Facebook

A MEETING will be held In South Yunderup for people having problems with tickets they purchased to fly to Bali.

Consumer Protection has received several recent complaints from consumers who have purchased discount return flights, for example Perth to Bali for as low as $99, via a travel agent on Facebook.

“We understand the consumers received vouchers and were then not able to get seats on a plane for their desired dates and were asked to pay money,” a spokeswoman said.

“Affected consumers should lodge a complaint using the online form on the Consumer Protection website Consumer Protection.

Former Fraud Squad detective Ian Granger said he had received many calls from residents in Mandurah, Golden Bay and Safety Bay about the Bali tickets.

Mr Granger said in some cases people were not aware that they had purchased standby tickets.

He believes hundreds of people have been affected.

The Commissioner for Consumer Protection David Hillyard released a blog which has general advice for holiday-buyers when deciding who to buy travel from. Visit Tips for Holiday Buyers.

There is a public meeting for affected residents at the South Yunderup Sport and Recreation Club on Saturday, September 7 at 10am.