A MANDURAH resident has complained about police wait times after an aggressive man stopped work at a Halls Head bank.
The woman, who asked to remain anonymous, said the man “exploded” at Bendigo Bank staff, screaming and hitting desks.
Police were called but did not arrive at the bank or make contact following the incident that lasted more than an hour.
Mandurah officer-in-charge Senior Sergeant Stephen Thompson said on this occasion all police resources had been diverted to a search for a vulnerable community member.
Sgt Thompson said jobs are decided on a priority basis, not unlike a hospital triage system.
“This wasn’t a matter of police resources, because if I had additional officers I would have sent them to search too,” he said.
“The vast majority of people understand we can’t get there at the drop of a hat.
“We are going to put our officers where they can do the most.”
The woman said the man made the branch uncomfortable and nervous.
“He was asked several times to calm down, to take a walk, to listen,” she said.
“Eventually he walked out, still screaming over his shoulder.
“The branch manager then locked the door, placing a sign up saying it was closed until further notice.”
The woman said that had the man been armed, the incident could have ended badly.
Sgt Thompson said he appreciated the support and patience community members have for their local police.