A MANDURAH travel agency that launched only three years ago was named Agent of the Year at an international conference in the United States last week.
Annette Porter, owner of Mandurah Travel & Cruise, was on hand to collect the award for Agent of the Year; Cruise at The W Hotel, San Francisco.
Ms Porter said the award reflected the dedication of the agency’s staff and the strength of the cruise sector to the global travel industry.
“Cruising is a very large part of our business and with new and different ships coming out all the time it is essential to keep up to date with training courses, ship inspections and of course the occasional cruise,’’ she said.
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“Mandurah Travel & Cruise is proud to have a team with more than 125 years of travel experience between them who continually train for the skills needed to ensure their clients receive the very best information, advice and booking service available.”
The Independent Travel Group Forum conference was attended by more than 250 agency owners and principals from around the country, with the award recipients selected on criteria including marketing, sales, customer ratings and feedback.