New Mandurah and Falcon library services go online


Library officer Chelsea McCarron explains the new system to a customer.
Library officer Chelsea McCarron explains the new system to a customer.

THE new self-service system at local libraries went into action today.

The system, installed at Mandurah Library and Falcon e library and Community Centre, allows members to easily checkout resources through self-service kiosks.

City of Mandurah libraries service more than 35,000 members and issue more than 500,000 items each year.

During the few weeks that the library has been closed, staff has tagged more than 850,000 items.

Over recent years, the libraries have grown their services to meet community needs, from simply offering books and periodicals to multi-media items such as CDs and DVDs and delivering a diverse range of programs including literacy development and learning activities.

City chief executive Mark Newman said regular reviews of processes and systems would continue and the new system would improve the security of library assets.

“Installation of the self service kiosks will improve customer service delivery and resource management,’’ he said.

“It is part of the City’s commitment to ensuring our libraries remain relevant and user-friendly and will free up significant staff time to perform more value-adding learning activities.”

Opening hours will remain unchanged.