IT is the end of an era with the retirement of copper services in parts of Pinjarra.
Telstra Area general manager Guy Champion said residents and businesses still using copper services in Pinjarra, Mandurah, Silver Sands, Greenfields, Meadow Springs, San Remo and Madora Bay need to connect to the NBN’s fibre network.
He said residents need NBN connection to avoid disconnection of fixed line phone services.
“Traditional copper-based phone, data and internet services will start to be switched off in the first parts of Pinjarra,” Mr Champion said.
“Customers in this area who have yet to switch to the NBN must act now to avoid any potential disruption to their landline and broadband services.
“A majority of our remaining customers yet to move across to the NBN only have a landline service at present and once copper network services are disconnected, their fixed line phone will be connected to the NBN via their modem, rather the copper network via the traditional socket on the wall.
“Some customers still believe that voice services won’t be affected by the switch to the NBN so we are encouraging community members to check in on loved ones and elderly neighbours to make sure they are fully prepared for the impending disconnection of copper services.”
As a precaution, Telstra landline customers who are yet to place an order to move to the NBN will continue to be able to make outgoing calls to Triple Zero and Telstra customer service numbers for up to 10 business days following their disconnection date.