Additional needs trolleys introduced at Coles


Additional needs trolleys are now available at all Coles outlets in Melville.
Additional needs trolleys are now available at all Coles outlets in Melville.

MELVILLE parents and carers who have children with a disability can now access a specially-designed supermarket trolley at Coles.

The introduction of the additional needs trolley is the culmination of three years research to design and manufacture a trolley which can assist parents with children who have a disability to shop with greater convenience and support.

Following the national rollout of additional needs trolleys over the past 12 months, all stores in the Meville region now have access to the trolley.

Coles operations and supply chain director Andy Coleman said he was pleased with the positive response from customers who use the specially-designed trolley.

“We want to help our customers to shop easily at our stores,” he said.

“The trolley ensures that parents and carers no longer need to juggle a wheelchair and shopping basket during their shop . It means they are able to place all their groceries in a trolley while also having their child seated safely.”

Australian Network on Disability chief executive Suzanne Colbert said the organisation welcomed the work Coles had done in meeting the needs of a wider range of customers.

“By having accessible shopping trolleys available in stores across Western Australia, Coles is making it easier for families of children with disability to do their grocery shopping, without the experience causing undue stress or anxiety,” she said.

Originally based on a US trolley known as ‘Caroline’s Cart’, the trolley allows for a child of up to 70kg and has padding on the sides, a harness and additional support in its structure.

The additional needs trolley is now available from the customer service desk at Coles in Booragoon, Kardinya and Melville.

Signage is also displayed at the front of the stores to encourage customers to access the additional needs trolley.