A GUIDING hand can be exactly what a stressed airport visitor needs as they dash for the gate or hunt through luggage for their passport or ticket.
If you have received just that at Perth Airport, Jane Baron could be the one to thank.
The Ardross resident is one of 85 Perth Airport Gold Coat ambassadors providing information about services and facilities and offering a friendly welcome or farewell.
“The passengers say it makes a huge difference and what a wonderful service we all provide,” Ms Baron said.
“Many visitors to the airport comment how glad they are to see us wandering around and appreciate our help, and this is very satisfying.
“Some will stop us just to have a bit of a chat.”
Ms Baron, a seasoned traveller who could relate to the daunting task of navigating foreign locations, donned the gold coat for the first time six years ago.
“Many (travellers) are tired after a long flight and get stressed about procedures involved on arrival, so it’s very rewarding to be able to help ease things for them,” she said.
Perth Airport chief executive Kevin Brown said National Volunteer Week, running May 21 to 27, was a great opportunity to thank the Gold Coats for their effort.