Telstra area general manager Guy Champion said the countdown was now reaching the final phase for residents and businesses still using copper services in Applecross, Ardross and Booragoon to connect to the NBN’s fibre network and avoid disconnection of their fixed line phone service.
“Traditional copper-based phone, data and internet services will start to be switched off in the first parts of Applecross from February 26,” he said.
“Customers in this area who have yet to switch to the NBN must act now to avoid any potential disruption to their landline and broadband services.
“Some customers still mistakenly believe that voice services won’t be affected by the switch to the NBN so we are encouraging community members to check in on loved ones and elderly neighbours to make sure they are fully prepared for the impending disconnection of copper services.
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“Transferring services onto the NBN can take some time and co-ordination and we are well aware how important a working phone, data and internet connection is to businesses.”
Place an NBN order by visiting your local Telstra store or Telstra Business Centre, or by calling 1800 834 273 (personal customers) or 1800 659 616 (business customers).