WHEN Jordan Bhinder joined the Coles team in High Wycombe two years ago, her bright personality and passion for customer service meant she was ideally suited to work on the checkout.
However, living with Dwarfism and Achondroplasia posed physical challenges for Jordan.
A commitment by Coles to making work life easier has made a significant difference for one of its most dedicated team members at the High Wycombe supermarket.
The team at Coles High Wycombe was determined to assist Jordan to ensure she was part of the team and had the same opportunities as everyone else.
A specially-designed platform was developed and created specifically for Jordan’s use.
“Since having the platform, it has allowed me to not only work in the self service area but also on checkout, which has given me more variety at work which I’m really enjoying,” Jordan said.
“I can now see over the checkout and engage with the customers when I am serving them.
“I enjoy working with the other team members and I love talking to customers and helping make their day a little better.”
Coles High Wycombe Store Manager Rav DeFonseka said he was thrilled Coles had supported Jordan.
“Jordan is such an asset to our team here at Coles High Wycombe and this new platform will enable her to build better relationships with our customers and create a more accessible work environment for her to enjoy,” he said.
Coles’ ‘Better Together’ charter acknowledges that every team member is individual.
Coles said it aims to ensure all team members regardless of age, disability, race, gender identity, gender expression, sexual orientation, religion, ethnicity, family responsibilities or cultural background can come to work, perform at their best and be accepted for who they are.
The company has also set a target to be in the top 25th percentile of the Australian Network on Disability’s Access and Inclusion index for best practice towards disability inclusion in stores, sites and workplaces by 2023.