Internet service upgraded

As reported in the Times in January, residents of Seatrees and Breakwater estates raised concerns about the insufficient number of ADSL ports.

Anne Zanki initially contacted the Two Rocks Yanchep Residents Association for support, and last month wrote to say a Telstra worker had since been in the area installing more than 100 ports.

Telstra area general manager Guy Champion confirmed the upgrade and said more homes and businesses in Two Rocks now had the opportunity to connect to fast fixed internet services through Telstra's ADSL broadband network.

Mr Champion said Telstra was committed to ongoing innovation and investment in the area.

"The close working relationships we have with our local communities are critical to ensuring we continue to meet the growing needs and expectations of our customers," he said.

"There may be some individual reasons customers may not be able to connect or do not get the internet speeds they expect from their service.

"These include a customer's distance from the exchange, their own equipment and whether or not they are served by the specific parts of the exchange that have received an upgrade."

In January, Telstra told the Times it would upgrade services to the area in May.

The National Broadband Network (NBN) Co said the area was not included in the latest roll-out of NBN infrastructure, but NBN would be available to all Australians by 2020.