Quinns Rocks resident helping make shopping less stressful for people with sensory issues

Jenny Borchardt (clothing manager K Mart), Gill Gore (disability consultant HDCS) and Kylie Downs (assistant store manager Target). Picture: Martin Kennealey d470620
Jenny Borchardt (clothing manager K Mart), Gill Gore (disability consultant HDCS) and Kylie Downs (assistant store manager Target). Picture: Martin Kennealey d470620

A QUINNS Rocks resident is hoping to make shopping a less stressful experience for people with sensory issues.

Gillian Gore, who works with parents of children with additional needs, has helped organise ‘quiet-time shopping’ at two Clarkson stores on June 28.

“Over time, I have learnt about the impact noisy environments and unfamiliar settings have on people with sensory issues,” she said.

“Shopping can be a stressful experience, often causing the person to become agitated, anxious or upset.”

She wanted to make retailers aware of difficulties some people face when accessing shops and was inspired by an American initiative where stores dimmed lights and turned off music, speaker systems and TV screens.

She approached Ocean Keys shopping centre with the idea last year and Target ran a successful ‘quiet hour’ in December.

This time, Kmart will also take part and both stores will reduce noise and lights from 5pm to 9pm, while Salon Express and Essence Cafe will participate from 5pm to 8pm.

Mrs Gore said it was a good opportunity for families to shop together in a calmer environment.