Andrew Toulalan, who owns the WA Holiday Guide website, said other places, like Perth, Fremantle and the Swan Valley, had tourism centres.
‘Every major council has a dedicated visitor centre,’ he said.
‘One of the only local councils that doesn’t have a dedicated visitor centre is Joondalup.
‘People get off the train at Joondalup train station (but) they have nowhere to go, there’s no visitor centre.’
Joondalup Mayor Troy Pickard said the City investigated the possibility of setting up a visitor centre when it developed its Tourism Development Plan 2005-09, but instead chose to partner with tourism agencies such as Experience Perth.
‘The Experience Perth Holiday Guide is the primary publication for Experience Perth, with 120,000 copies produced annually,’ Mr Pickard said. ‘The focus has been on promoting the northern corridor as a whole rather than just the Joondalup City Centre, which is why Joondalup partnered with the cities of Wanneroo and Stirling to produce the Sunset Coast Planner brochure.’
The mayor said they distributed 60,000 copies of that brochure across WA and it was available electronically on the Experience Perth website.
However, Mr Toulalan said the blue square with a yellow ‘i’ identified visitors’ information centres for people when they arrived in a tourism precinct and he believed there should be one at the junction of Grand Boulevard and Boas Avenue.
‘They are located in city centres because that is where people go,’ he said.