We are bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth) and Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth) in relation to the handling of personal information. Where appropriate we will handle personal information relying on the media exemption, related bodies corporate exemption and the employee exemption in the Privacy Act.
We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information.
Use of Information
We usually collect personal information such as your name, email address, address, telephone number, and in some instances, your financial details. We collect information when you register as a member for our website services. We also collect information regarding the pages within our network which you visit and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our goods and services and if the law requires us to, we will seek your consent to collect it.
We use your information to provide our services to you, to fulfil administrative functions associated with these goods and services, such as billing, to entering into contracts with you or third parties and for marketing and client relationship purposes.
We may share your information with other companies which are related to Community Newspaper Group Ltd. within and outside of Australia. We or they may also use your personally identifiable information to assist us in improving our products and services and any of us might be in touch to let you know about goods, services, or promotions which may interest you.
When we collect your information, we will give you the ability to indicate that you do not want us to use your personal information for disclosed secondary purposes. At any time, you may notify us of your preference on this issue by contacting us by any of methods as set out at the end of this statement.
Use by Third Parties
Community Newspaper Group Ltd. may disclose your information to its service providers and contractors in Australia or overseas to help us to provide and market our goods and services to you. If we do this we will take reasonable steps to ensure that they do not breach the Australian Privacy Principles.
Use of Aggregate Data
We may collect certain non-personal information to optimise our goods and services including our Web pages for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.
Community Newspaper Group Ltd. may use personally identifiable information in aggregate form to improve our goods and services including our Web sites and make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by Community Newspaper Group Ltd. or provided to others as a summary report for marketing, advertising or research purposes.
Community Newspaper Group Ltd. strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
Any information posted on bulletin boards and/or communicated in chat areas becomes public information. While Community Newspaper Group Ltd. strives to protect and respect your privacy, we cannot guarantee the security of any information you disclose in a chat room or bulletin board.
Online Links to Third Party and Co-Branded Sites
Community Newspaper Group Ltd. may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be “co-branded” with our logo; however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.
What else you should know about privacy on the internet
Please remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your own computer.
Whenever you voluntarily disclose personal information over the Internet, this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the internet.
Procedures for access, correction, feedback, further information or complaints
If you wish to access or correct any personal information we hold about you please contact us as set out below. All requests for access to personal information will be acknowledged within 7 working days, we will response within 30 days our formal response to that access.
If you seek a response from us, we will let you know who will be handling your matter and when you can expect a response.
If we refuse your request for access or correction, we will provide our reasons for doing so in writing to you.
c/- Community Newspaper Group Ltd
Locked Bag No.2
Northbridge WA 6865