Ms Snodgrass was in her car with her two young daughters at the Huntriss Road and Sackville Terrace intersection when another car hit them in the middle of the intersection.
She said her daughters, aged two and four, were extremely distressed, but were helped out of the car by a nearby group of workers.
“We were all really distressed and the road crew doing some work there were wonderful – they called emergency for me, helped me get the girls out of the car and even pushed the car out of the intersection to clear the road,” Ms Snodgrass said.
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READ NOWShe said the workers then got an esky for them to sit on under a tree and bought her daughters icy poles.
“They were just so helpful, caring and reassuring.
“Then some young guys came out from a house and they had a cold can of Coke for me to help with the shock. Then someone approached the paramedics with teddy bears for my daughters, which was so sweet.”
Luckily, Ms Snodgrass and her children suffered only minor injuries, but her car was written off.
“This is an amazing example of community spirit.
“It was a horrible experience, but it was made all the more bearable by the kindness of some total strangers.
“Amongst all the bad news about bad things happening in communities, it was just really lovely to see people helping us when we were so vulnerable.”
Ms Snodgrass said she wrote to the workers’ company to thank them.