It was restored many hours later and we have lodged a claim with Western Power under the extended outage payment scheme.
Customers experiencing an outage lasting 12 continuous hours or more are eligible for an $80 payment from the State Government.
I would encourage all customers to lodge their claim, which must be made within 60 days of the outage. Details and the online claim form are at www.westernpower.com.au/customerservice/claims
R. VOGT, Carine.