IN regard to the story about the Karrinyup Shopping centre (Honey Birdette) store (“‘Pornography’ complaints about advertising”, Stirling Times, February 26), I had also made a complaint months ago to the shopping centre management months ago.
A 16-year-old girl entered the store with her friend, intending to buy a birthday present for another mutual friend.
They were looking to buy her a bralette and did not realise this was more than a lingerie shop.
The sales assistant asked what she was looking for, offered her help to find a gift, led her to the back room and promptly showed her some sex toys her friend might like.
The girls were in their school uniforms and were not asked their age.
They were taken aback, not realising the store sold sex items, and left. They had no intention to buy a sex toy for their friend.
On hearing this story, I complained to the store, which didn’t seem concerned and offered no apology, so I called centre management who seemed concerned but said they were committed to offering their shopping centre customers stores and products they wanted.
They said it was now a popular store elsewhere so they were offering what people wanted in their shopping centre and also they had no power do anything other than to ask them to follow retail regulations.
I know a lot of people who have complained about this particular store, so I don’t think a handful of complaints is an accurate estimate.
Response from a Karrinyup Shopping Centre spokeswoman:
“Our priority is to provide our customers with a safe and pleasant shopping environment and we take the concerns of our customers seriously.
We have worked with the team at the Honey Birdette store to address our customers’ concerns.
Given how seriously we take our customers’ experience, we have elevated discussions to their head office. We are committed to working with Honey Birdette to ensure they adhere to industry standards.”
THERE is a reasonable expectation that people calling the City of Stirling on the phone should be able to get through and speak to a relevant department representative promptly.
Over time we have seen a steady erosion of this service until now one is frequently on hold so long that one’s phone battery goes flat and the bill goes up.
It is hypocritical for the council to say it encourages people to report anti-social behaviour and then makes it so problematic. May I emphasise that this is not a criticism of the excellent and helpful folk answering the phones but rather a request for more of them.
ALAN SAMUEL COX,
YOU’VE probably heard the names and acronyms some developers call people who have the temerity to publicly oppose any of their developments: nay-sayers, nimbys and the like.
But you may not have heard the acronym the people have for those developers who wilfully ignore all the established local planning and design guidelines.
They’re known as bandaids because they ‘build any new developments anywhere in dumb spaces’. Classic examples of bandaids are the proposed 43-storey and 33-storey towers in the 12-storey limit MRA zone on the dangerous West Coast Highway intersection opposite a popular surf beach.
In truth, the urgent need for high-rise urban infill is greatly exaggerated.
Sunsets Not Skyscrapers