Swim program off the deep end

What a waste of time and money. The level of instruction was well below standard.

I did feel for the instructor of my daughter’s group as there were six children ranging from levels 8 to 12.

Although Kate was the only student going for the Level 8, she was by far the strongest swimmer in the group and was regularly asked to show the others how tasks should be done.

There was little to no help with Kate’s swimming and no stroke correction.

On September 15, prior to assessment, we were told that our daughter was a strong swimmer, but needed practise with sidestroke.

On September 29, the assessment showed that she passed everything, but her freestyle technique was wrong.

We were told one thing when we asked the swim teachers to assess her, however the results were totally contradictory.

When the management was approached and asked for an explanation, the assessor blamed the instructors.

As the information we had been given was contradictory, the assessor said she would re-assess our daughter during the holidays.

On re-assessment on October 7, we were told that she’s a strong swimmer, but her frog-kick was technically incorrect and her sidestroke was ‘almost there’ (not sure what this means, but apparently now her freestyle is fine).

If she corrects these two things, she will pass two levels of her swimming.

Different again!

Why did I invest in a term’s worth of swimming lessons and for my daughter to give up weekend after weekend doing laps and receive no instruction?

When this was pointed out to the woman in charge at the Terry Tyzack learn-to-swim program, she admitted that her instructors did not do their job properly, did not write information down for further review and were not providing sufficient instruction to their students.

I quote, ‘We are trying to fix that’.

There seems to be a fundamental breakdown between management and instructors and very little apparent support for the instructional staff.

My husband was a surf-lifesaver at North Cottesloe. I attained my bronze medallion.

We are not unfamiliar with swimming.

Together we have run an international training organisation for the last 23 years and in doing so have trained and managed numerous instructors. We are not unfamiliar with training and management of staff.

Association with the swimming ‘instruction’ at Terry Tyzak does the Royal Lifesaving Society brand no favours.

I’m sure I am not the only parent who has wasted both time and money for my daughter not to learn how to swim at Terry Tyzack learn to swim.