Woodvale man Christopher Brocklebank trades as Perth Evaporative Air & Gas Services and Elements ‘Hearth, Wind and Fire’ of Wangara.
A spokesman said he had failed to appear on seven charges of breaching Australian Consumer Law at Perth Magistrates Court in early July.
Since those charges were laid, Consumer Protection has received another 11 complaints in the past six months from customers who have paid a total of $12,100 for work that had not been started or was incomplete.
Consumer Protection Commissioner Anne Driscoll said she was alarmed about Brocklebank’s conduct and apparent disregard for customers and the justice system.
‘We again warn consumers not to have any dealings with Mr Brocklebank or his businesses ,’ she said.
‘We are continuing with our current legal action against him and also investigating the recent complaints.
‘We urge consumers who have complaints to contact us as soon as possible.
‘This is yet another reminder that paying large deposits or paying the full payment upfront for worked yet to be carried out is risky.
‘Consumers should take steps to ensure they are dealing with a reputable business with a proven track record before handing over any money.
‘Ask for references, inspect previous work carried out and search the internet to see if positive or negative comments have been posted.
‘Consumers may also consider paying by credit card with the possibility of getting a chargeback if the work is not carried out.’ Call Consumer Protection on 1300 304 054.