HIGH demand in the north-west corridor has led St John Ambulance to establish an operations facility in Wangara.
The $8.1 million Wangara North Hub opened in June and houses WA’s second state operations centre, which is responsible for dispatching ambulance and helicopter resources.
Metropolitan ambulance general manager James Sherriff said this meant there would be no service interruptions if issues occurred at the other centre in Belmont.
“It really ensures that we don’t miss any calls,” he said.
There are also two morning and two afternoon ambulance teams that start their shifts at the facility before being dispatched where they are most needed.
“Ambulance resources at the hubs can be sent to location where we are spending a lot of time,” Mr Sherriff said.
“That will ensure quicker response times.”
He said St John Ambulance had recorded a 17 per cent increase in case volumes in the north-west corridor between 2013 and 2015, with Quinns Rocks and Ellenbrook two of the busiest areas.
“It’s definitely benefited our responses in the north-west corridor. It’s had a positive impact there as well as the eastern corridor,” he said.
“When the calls come in, time is of the essence.
“We need to make sure we have the right resources in the right places.”
The facility also comprises an Event Health Services department and secondary IT data centre.