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Supporters of Sunshine Care Services attended a protest at Parliament House on Thursday.
Disability Services Commission (DSC) director general Ron Chalmers said the commission was in a legal process with Sunflower and the contract had only been going for 11 months.
“We were receiving concerns about the quality of care and services provided at Sunflower; these were not trivial,” he said. “They were raised by a range of people.”
Mr Chalmers said the Commission organised an audit process to monitor the standards at Sunflower and a subsequent report verified the Commission’s concerns.
“We chose not to renew their contract,” he said.
But Sunflower owners Joseph and Katherine Karunarathna released a statement that said they were not aware of legal proceedings and rejected the complaints, which they claim came from one employee. “If the DSC has any further concerns, we request that they raise them with us,” the statement said.