Senior loses out on free ride with SmartRider

Senior loses out on free ride with SmartRider

A ROCKINGHAM man is warning seniors not to tag onto public transport before 9am if they want to use their free entitlements.

Robert Reading instead urged seniors to pay cash before 9am.

“I took a bus near Goddard Street at 8.42am and used my Smart Rider – it cost 68 cents,” he said.

“Then I waited at the Rockingham train station with other seniors and tagged onto the train at 9.02am.

“I was charged $2.04.”

Mr Reading said he should have paid cash for the bus trip, because it activated his fare and he was charged for two hours after tagging on.

Public Transport Authority spokeswoman Claire Krol said Seniors SmartRider holders were entitled to free travel on the Transperth network.

This is provided they do not tag on between 7 and 9am and 3.30 and 7pm on weekdays.

SmartRiders are designed to have a two-hour (for travel of up to four zones) or three-hour (for travel of more than four zones) transfer period, which enables card holders ample time to get to their destination.

“However, if a senior tags on before the free travel period, they are not eligible for free travel until the transfer period on their first ticket purchase expires,” she said.

“If it has not expired, they are charged the appropriate concession fare.

“This two-hour transfer period also works in reverse, allowing passengers to tag-on at the tail end of the free period, making their subsequent transfers free even if they cross back into the paid time zone.”