Editor Denise Cahill sat down with Western Suburbs Business Association (WSBA) president Mark Hann
1.How many members does the WSBA have?
2.Why is it important for us as consumers to support local business?
It’s a no-brainer.
If local people don’t support local business then local businesses close, diversity decreases and things grind to a halt.
We have to get in and help people and be part of the community… that enriches everyone.
3.What are the challenges for your members in this tough economic climate?
The challenges for our members are no different to anyone else.
From a WSBA point of view, using what we put on the table helps members expand their network and create relationships.
We educate people to feel comfortable to swap a business card, talk to a stranger or catch up for a coffee.
Our events bring people together so they might do business or create a relationship.
4.What is your advice for local business owners to get through these tough times?
Local business needs to give customers an experience.
Business needs to be innovative and generous, even in tough times.
Reward good customers.
Businesses need to know their customers.
5.What sectors are faring well in the local market?
There’s some businesses that will always do well, like Amazon.
Ola, a competitor for Uber, is providing a service that is busy.
Some parts of the property market seem to be picking up.
Tradies are doing OK and some mechanics in our group couldn’t be busier.
6.What is your local coffee shop?
I use the Rewardle app so use coffee shops from that. Coffee Table Delights is a favourite and I’m a regular at Lawley’s and Mooba.
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