OLD-FASHIONED service is one thing that will never change at the Captain Stirling IGA, says co-owner and manager Blair Morgan.
It is not unusual to spot Mr Morgan outside his supermarket loading bags of groceries into a customer’s car, happily chatting on a first-name basis and asking after their family and pets.
Mr Morgan and his brother Tony started working at the supermarket when they were at university, and bought it together in 2010.
The brothers arrive at the IGA before dawn every day. While Tony heads off to the fruit and vegetable market, Blair organises things before the doors open and the busy supermarket fills with customers.
“It’s a very early start to the day for both of us; we’re in here by choice because we want to make sure everything looks as beautiful as possible,” Mr Morgan said.
Part of the supermarket’s success lies in its long-term staff members.
The butchers have been at the IGA for 25 years, staff member Andrew has worked in fruit and veg for 20 years, Sonia has been in the deli for 17 years and George in fresh produce for 10 years.
“You get to know what’s happening in people’s lives, you see kids grow up,” Mr Morgan said.
“There are babies who used to come in who now run around the shop. We’re here to help, it’s that simple.”
The IGA supermarket has had various incarnations over the years, including Charlie Carters, Supa Valu and Dewsons.
Blair, Tony and their staff have worked hard to build that sense of community and carrying on a long tradition at the centre.