ANZ extends fire relief package nationwide

Firefighters on the scene of an out-of-control bushfire threatening lives and homes in Perth. Picture: DFES incident photographer Evan Collis
Firefighters on the scene of an out-of-control bushfire threatening lives and homes in Perth. Picture: DFES incident photographer Evan Collis

BUSHFIRE relief packages have been announced by ANZ to help those in bushfire-affected areas across Australia.

The package involves the possibility to suspend repayment loans, including for credit cards, for up to three months and relief on interest rates.

Fees may also be waived for those who need to restructure business loans or access term deposits early.

Packages had previously been announced only for fire-affected customers in NSW and Queensland.

The bank has also extended special leave for employees volunteering for emergency services, acknowledging they may need to spend more time in the field this year.

ANZ general managing director retail banking Kath Bray said: “Safety is the number one priority at the moment for those in the path of these fires, including the brave firefighters who risk so much to protect us.

“When the time is right to focus on recovering and rebuilding, we hope these relief measures help our customers in some way as they deal with this terrible experience,” she added.

“We have also provided additional leave for our employees who volunteer with emergency services as they may need to spend more time in the field this summer.”

ANZ customers affected by bushfires in a disaster-declared area are encouraged to visit their local branch if they are able.

Customers can also contact ANZ’s dedicated financial hardship team on 1800 149 549 or anz.com/hardship. To lodge an insurance claim, customers can call 13 16 14 or visit anz.com/insuranceclaims.

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