He was pondering his next challenge when a friend suggested a career in real estate.
“They knew my skill set, and I have always loved working with people,” he said.
“It turns out it was the right move.”
It was a tough time to join the market and he went through a steep learning curve while learning the business from the ground up.
“I had such an affinity for real estate that my boss invited me to become a partner in the business, which I did, before starting my own agency,” Mr Pagnozzi said.
“In 1992 my wife Peta and I started Growth Realty in Subiaco and we have stood the test of time in a challenging and dynamic industry.”
He has seen massive changes in technology and training over the years.
“The extensive use of the web for marketing and communication, the computerisation of integrated office systems and development of bespoke real estate software has had an enormous impact on our profession,” Mr Pagnozzi said.
“By investing in technology and professional training we can offer better services to our customers, including more responsive customer service, more extensive marketing campaigns for property sales and an unparalleled level of property management services.”
However, he said the use of technology would never outweigh good service.
“This is a service industry,” Mr Pagnozzi said.
“Our customers know that they can relay on us for honesty, integrity and sheer hard work; we go the extra mile,
“And we are proud to have developed strong, professional relationships with clients who have been with us since we started the business.”
After 35 years in the real estate industry, Mr Pagnozzi has no plans to slow down.
“I want to keep doing what I’m doing: running a successful family business and providing excellent property sales and management services,” he said. n